KFS Archive
  1. KFS Archive
  2. KFSOLD-23322

Payment Application - returns error message when applying funds in quick apply to invoice and also unapplied

    Details

    • Type: Bug Fix Bug Fix
    • Status: Closed Closed
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: Canceled/Declined
    • Labels:
      None
    • Sub-Committee:
      AR / CGB
    • Impacted Modules:
      Accounts Receivable
    • Contributing Partner:
      Indiana University
    • Rice Data:
      No Change
    • Data Structures:
      No Change
    • KFS Data:
      No Change
    • Configuration Properties:
      No Change
    • Libraries:
      No Change

      Description

      Created a payment application and applied portion of funds to an invoice and put the rest in unapplied. Clicked "apply" after applying funds to the invoice in "quick apply" section and it calculated everything correctly and there were funds remaining to be applied. Then put those funds in unapplied for that customer and clicked apply. It then returned an error message: "Unapplied amount can neither exceed the cash control available nor cause the total amount applied to exceed the cash control available amount".

      If using the "Apply to Invoice Detail" section, this error also occurs when clicking "Apply Full Amount" to the invoice but not when entering the amount in the "Apply Amount".

        Activity

        Hide
        Megha Doshi added a comment -

        Kathy,

        Could you please provide steps to recreate this issue. The provided description is not really clear to me.

        Thanks,
        Megha

        Show
        Megha Doshi added a comment - Kathy, Could you please provide steps to recreate this issue. The provided description is not really clear to me. Thanks, Megha
        Hide
        Megha Doshi added a comment -

        created Cash control of $1000 for customer#SIM17614. That generated Payment Application with open amount to apply of $1000. I applied portion of funds to invoice and put rest of the funds in unapplied for that customer and clicked apply. It did not return any error message.

        Attaching screenshot for reference.

        Show
        Megha Doshi added a comment - created Cash control of $1000 for customer#SIM17614. That generated Payment Application with open amount to apply of $1000. I applied portion of funds to invoice and put rest of the funds in unapplied for that customer and clicked apply. It did not return any error message. Attaching screenshot for reference.
        Hide
        Kathy Cochard (Inactive) added a comment -

        I am not able to replicate this problem. I think it might have had something to do with another jira where the applied funds were being duplicated but I can't seem to find that jira now. Should I close this jira since it's no longer a problem?

        Show
        Kathy Cochard (Inactive) added a comment - I am not able to replicate this problem. I think it might have had something to do with another jira where the applied funds were being duplicated but I can't seem to find that jira now. Should I close this jira since it's no longer a problem?
        Hide
        Megha Doshi added a comment -

        sure.

        Thanks

        Show
        Megha Doshi added a comment - sure. Thanks

          People

          • Assignee:
            Unassigned
            Reporter:
            Heather Elyea
          • Votes:
            0 Vote for this issue
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            Dates

            • Created:
              Updated:

              Structure Helper Panel