Details

    • Type: Bug Fix Bug Fix
    • Status: Closed Closed
    • Priority: Critical Critical
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: 2.4
    • Component/s: Development
    • Security Level: Public (Public: Anyone can view)
    • Labels:
      None
    • Similar issues:
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      KULRICE-4402When using IE, the incident report screen's "close" button behaves just like its "submit" button
      KULRICE-5778Error incident report throws NPE when DocumentAuthorizationException is thrown
      KULRICE-14088Problems with session timeout and incident report form
      KULRICE-9840KRAD Demo Travel Account Maintenance Edit NPE Incident Report
      KULRICE-9464On submit of Send Adhoc button goes to incident report in Maintenance Document
      KULRICE-9214Incident Report page Cancel Button
      KULRICE-12280Extra information for incident reporting
      KULRICE-9679KRAD Kitchen Sink Other Fields Save buttons in the middle of the page Incident Report Post not supported
    • Rice Module:
      KRAD
    • Application Requirement:
      OLE
    • Sprint:
      2.4.0-m4 Dev Sprint 4 (Real)
    • KAI Review Status:
      Not Required
    • KTI Review Status:
      Not Required
    • Code Review Status:
      Not Required
    • Include in Release Notes?:
      Yes

      Description

      We are facing issue while clicking Submit Report button from incident report screen. While clicking this button, it has to send a mail to the mailing list. But now it is taking toAddress and fromAddress from configuration file.

      <param name="ole.fs.email">salabacky@gmail.com</param>
      <param name="KualiExceptionIncidentServiceImpl.REPORT_MAIL_LIST">$

      {ole.fs.email}

      </param>

      But while sending mail we are getting following exception

      java.lang.RuntimeException: org.springframework.mail.MailSendException: Failed messages: com.sun.mail.smtp.SMTPSendFailedException: 554 Message rejected: Email address is not verified

        Issue Links

          Activity

          Hide
          Corey Pedersen (Inactive) added a comment -

          The error described is that the external mailer is configured not to accept mail with the from address specified. Many mail systems are configured not to except mail presenting foreign domains in from addresses.

          The from address for the incident report is set in the configuration (ex: <param name="kr.incident.mailing.list">admin@kuali.org</param> ) else it will use the logged in user's email from krim_entity_email_t.

          Show
          Corey Pedersen (Inactive) added a comment - The error described is that the external mailer is configured not to accept mail with the from address specified. Many mail systems are configured not to except mail presenting foreign domains in from addresses. The from address for the incident report is set in the configuration (ex: <param name="kr.incident.mailing.list">admin@kuali.org</param> ) else it will use the logged in user's email from krim_entity_email_t.
          Hide
          Prem Kumar Balu added a comment -

          If i want to use the foreign domain address something like prem@iu.edu to send email, how it can be addressed?

          Show
          Prem Kumar Balu added a comment - If i want to use the foreign domain address something like prem@iu.edu to send email, how it can be addressed?
          Hide
          Sheik Salahudeen added a comment -

          We have given the fromAddress is sheiksalahudeen.m@kuali.org and toAddress is salabacky@gmail.com. By using this, the application is able to send the mail once push the submit report button.
          But the content of the mail has empty values for the various parameters,i suspect it needs to have the appropriate values in it, i have pasted below the content of the mail how does it looks like

          Document Id:
          View Id:
          Handler:

          User Email:
          Person User Identifier:
          Person Name:
          User Input:

          errorMessage:

          Show
          Sheik Salahudeen added a comment - We have given the fromAddress is sheiksalahudeen.m@kuali.org and toAddress is salabacky@gmail.com. By using this, the application is able to send the mail once push the submit report button. But the content of the mail has empty values for the various parameters,i suspect it needs to have the appropriate values in it, i have pasted below the content of the mail how does it looks like Document Id: View Id: Handler: User Email: Person User Identifier: Person Name: User Input: errorMessage:

            People

            • Assignee:
              Kuali Admin
              Reporter:
              Prem Kumar Balu (Inactive)
            • Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 6 hours
                6h
                Remaining:
                Time Spent - 5 hours Remaining Estimate - 1 hour
                1h
                Logged:
                Time Spent - 5 hours Remaining Estimate - 1 hour
                5h

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