Details

    • Type: Bug Fix
    • Status: Closed
    • Priority: Critical
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: 2.4
    • Component/s: Development
    • Security Level: Public (Public: Anyone can view)
    • Labels:
      None
    • Rice Module:
      KRAD
    • Application Requirement:
      OLE
    • Sprint:
      2.4.0-m4 Dev Sprint 4 (Real)
    • KAI Review Status:
      Not Required
    • KTI Review Status:
      Not Required
    • Code Review Status:
      Not Required
    • Include in Release Notes?:
      Yes

      Description

      We are facing issue while clicking Submit Report button from incident report screen. While clicking this button, it has to send a mail to the mailing list. But now it is taking toAddress and fromAddress from configuration file.

      <param name="ole.fs.email">salabacky@gmail.com</param>
      <param name="KualiExceptionIncidentServiceImpl.REPORT_MAIL_LIST">$

      {ole.fs.email}

      </param>

      But while sending mail we are getting following exception

      java.lang.RuntimeException: org.springframework.mail.MailSendException: Failed messages: com.sun.mail.smtp.SMTPSendFailedException: 554 Message rejected: Email address is not verified

        Attachments

          Issue Links

            Activity

            Hide
            sheiksalahudeen.m Sheik Salahudeen added a comment -

            We have given the fromAddress is sheiksalahudeen.m@kuali.org and toAddress is salabacky@gmail.com. By using this, the application is able to send the mail once push the submit report button.
            But the content of the mail has empty values for the various parameters,i suspect it needs to have the appropriate values in it, i have pasted below the content of the mail how does it looks like

            Document Id:
            View Id:
            Handler:

            User Email:
            Person User Identifier:
            Person Name:
            User Input:

            errorMessage:

            Show
            sheiksalahudeen.m Sheik Salahudeen added a comment - We have given the fromAddress is sheiksalahudeen.m@kuali.org and toAddress is salabacky@gmail.com. By using this, the application is able to send the mail once push the submit report button. But the content of the mail has empty values for the various parameters,i suspect it needs to have the appropriate values in it, i have pasted below the content of the mail how does it looks like Document Id: View Id: Handler: User Email: Person User Identifier: Person Name: User Input: errorMessage:
            Hide
            pbalu Prem Kumar Balu added a comment -

            If i want to use the foreign domain address something like prem@iu.edu to send email, how it can be addressed?

            Show
            pbalu Prem Kumar Balu added a comment - If i want to use the foreign domain address something like prem@iu.edu to send email, how it can be addressed?
            Hide
            cpedersen Corey Pedersen (Inactive) added a comment -

            The error described is that the external mailer is configured not to accept mail with the from address specified. Many mail systems are configured not to except mail presenting foreign domains in from addresses.

            The from address for the incident report is set in the configuration (ex: <param name="kr.incident.mailing.list">admin@kuali.org</param> ) else it will use the logged in user's email from krim_entity_email_t.

            Show
            cpedersen Corey Pedersen (Inactive) added a comment - The error described is that the external mailer is configured not to accept mail with the from address specified. Many mail systems are configured not to except mail presenting foreign domains in from addresses. The from address for the incident report is set in the configuration (ex: <param name="kr.incident.mailing.list">admin@kuali.org</param> ) else it will use the logged in user's email from krim_entity_email_t.

              People

              • Assignee:
                admin Kuali Admin
                Reporter:
                premlovesindia Prem Kumar Balu (Inactive)
              • Votes:
                0 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 6 hours
                  6h
                  Remaining:
                  Time Spent - 5 hours Remaining Estimate - 1 hour
                  1h
                  Logged:
                  Time Spent - 5 hours Remaining Estimate - 1 hour
                  5h