peter, for this one we need to check the permissions in the rice database and verify they are set up correctly. Essentially only 'admin' should have access to this screen via a technical administrators role. The specific permission template being used here is the "Use Screen" permission template.
If that perm is set up correctly we need to verify it's functioning properly by checking that only admin can open that screen.
If everything checks out ok on the rice side we need to work with the kfs team to see if there is an issue with the permission in their database.