Kuali Rice Development
  1. Kuali Rice Development
  2. KULRICE-4834

Improve error message for 'null' help desk action list login

    Details

    • Type: Task Task
    • Status: Reopened Reopened
    • Priority: Trivial Trivial
    • Resolution: Unresolved
    • Affects Version/s: 1.0.3
    • Fix Version/s: Backlog
    • Component/s: Development
    • Security Level: Public (Public: Anyone can view)
    • Similar issues:
      KULRICE-2564Hook up Action List help desk login to KIM
      KULRICE-8245pressing enter when entering "help desk action list login" has confusing behavior
      KULRICE-2565Help Desk action list login is not showing up on Action List
      KULRICE-3024help desk action list returns incident report
      KULRICE-8734Empty Action List - Need a clearer Message
      KULRICE-5578Rice Dev: Action List Preferences, incorrect error messaging
      KULRICE-12170Improve the text of Action List email notifications
      KULRICE-2615Set up Action List Help Desk and Document Search Security group to use the Default permission template instead of custom permission templates
      KULRICE-2558Improve alignment of "No values match this search" on an empty Action List
      KULRICE-5107Demote TermResolutionException to a RuntimeException, and improve the exception message
    • Rice Module:
      KEW
    • Application Requirement:
      Rice
    • KAI Review Status:
      Not Required
    • KTI Review Status:
      Not Required

      Description

      Currently on the Action List page, if a user doesn't input a principal name in the helpDeskUser field and then clicks the "help desk action list login", they get the following error:

      Error loading action list :
      User 'null' does not exist; please login to the helpdesk with a valid username

      In the case of a null (nothing entered), I think the error should be something more like this:
      No principal name entered; please login to the helpdesk with a valid username

        Activity

        Hide
        Jessica Coltrin (Inactive) added a comment -

        deferring to 1.0.4? since it's low priority and we're heading to code freeze.

        Show
        Jessica Coltrin (Inactive) added a comment - deferring to 1.0.4? since it's low priority and we're heading to code freeze.
        Hide
        Jeremy Hanson added a comment -

        This fix won't work because the new error message doen't make sense in the case where an invalid principal name is entered.

        We should add a new property for the null case here, and use that if an empty principal name is entered.

        Show
        Jeremy Hanson added a comment - This fix won't work because the new error message doen't make sense in the case where an invalid principal name is entered. We should add a new property for the null case here, and use that if an empty principal name is entered.
        Hide
        Jessica Coltrin (Inactive) added a comment -

        on 1.0.3.1 for now, Jeremy will review by end of week

        Show
        Jessica Coltrin (Inactive) added a comment - on 1.0.3.1 for now, Jeremy will review by end of week
        Hide
        Jeremy Hanson added a comment -

        reverted changes and moved to rice 1.0.4

        Show
        Jeremy Hanson added a comment - reverted changes and moved to rice 1.0.4

          People

          • Assignee:
            Unassigned
            Reporter:
            Jeremy Hanson
          • Votes:
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            Watchers:
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            Dates

            • Created:
              Updated:

              Structure Helper Panel